Returns & Exchanges
At Imperium Network, we are dedicated to providing a seamless shopping experience and offer a 30-day return window for all products in their original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your refund or exchange.
Initiate Your Request
Log into your account portal and select the order you wish to return to receive an official Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the RMA number is clearly marked on the exterior.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Inspection and Refund
Once our quality control team verifies the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing